Contact & voice privacy

Your enquiry, handled privately.

When you submit an enquiry, Suchay receives your name, email, optional phone number, reason and message for responding to your request. Contact details are self-reported and are not verified by this form.

If you choose voice

You speak with an AI assistant, not Suchay. Your microphone audio is sent to OpenAI to generate replies and a transcript. If you start voice after agreeing to the recording disclosure, this website records both your voice and the AI replies. Audio is stored as a private file in DigitalOcean Spaces. The transcript, an AI-generated summary, conversation times, status and usage totals are stored in Suchay’s private CareerOS inbox. A closed tab or connection problem can result in a partial recording. AI summaries and transcripts may contain mistakes.

OpenAI processes submitted data under its API data policies. See OpenAI’s data controls. You can send a written enquiry without starting voice.

Access and retention

Enquiries are available to the authenticated CareerOS owner. Suchay keeps them while reviewing and following up on your request and can delete them from the inbox. Deleting an enquiry removes its audio recording and temporary audio parts from Spaces as well as the stored contact details, transcript and summary. Audio playback requires owner login; temporary playback links expire after one minute. To request deletion, email [email protected] using the address you supplied.

Preventing misuse

A first-party cookie and hashed caller identifier limit repeated submissions. Where the server is configured to trust its proxy, the identifier is derived from your network address. These identifiers are stored with the enquiry.

Visitor analytics

The website records page visits and browser information using first-party visitor and session cookies. Your public IP address is used on this server to estimate your country, region and city from a local location database. Your IP address is not sent to an external location service. This website stores the approximate location with your visit, but does not store your raw IP address in visitor analytics. IP-based location may reflect your network or VPN rather than your physical location.

Last updated: 5 October 2026.

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